Returns & Exchanges

At Brew Watch Co., we want you to be completely satisfied with your timepiece. If your purchase doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the watch in its original presentation box, ensuring all protective films, manuals, and warranty cards are included to qualify for a full refund.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our horologists inspect the item for quality assurance, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing